There are many ways you can make a difference.
The Salvation Army has several ways you can help.

On behalf of all those served by The Salvation Army, we thank you.

Non Discrimination & Privacy Policies

Homeless Management Information System (HMIS)

Full Privacy and Security Notice


This notice describes the privacy policy of this agency.  The policy may be amended at any time.  We may use or disclose your information to provide you with services, and to comply with legal and other obligations.  We assume that, by requesting services from our agency, you agree to allow us to collect information and to use or disclose it as described in this notice and as otherwise required by law.

The Homeless Management Information System (HMIS) was developed to meet a data collection requirement made by the United States Congress and the Department of Housing and Urban Development (HUD).  Congress passed this requirement in order to get a more accurate count of individuals who are homeless and to identify the need for and use of different services by those individuals and families.  We are collecting statistical information on those who use our services and report this information to a central data collection system. The MO-503 Continuum of Care’s HMIS is referred to as a Community Information Sharing System (CISS).

In addition, many agencies in this area use the CISS to keep computerized case records.  This information may be provided to other CISS participating agencies.  The information you may agree to allow us to collect and share includes: basic identifying demographic data, such as name, address, phone number and birth date; the nature of your situation and the services and referrals you receive from this agency.  This information is known as your Protected Personal Information or PPI.  All agencies using the CISS share their data with other participating agencies, with the exception of Protected Service Providers.  These protected agencies serve specific client populations, such as domestic abuse, sexual abuse, HIV/AIDS, alcohol and/or substance abuse, and mental health, and do not share client information.

GENERALLY, all personal information we maintain is covered by this policy.  Generally, your personal information will only be used by this agency and other agencies to which you are referred for services.

Information shared with other CISS agencies helps us to better serve our clients, to coordinate client services, and to better understand the number of individuals who need services from more than one agency.  This may help us to meet your needs and the needs of others in our community by allowing us to develop new and more efficient programs.  Sharing information can also help us to make referrals more easily and may reduce the amount of paperwork.

Maintaining the privacy and safety of those using our services is very important to us.  Information gathered about you is personal and private.  We collect information only when appropriate to provide services, manage our organization, or as required by law.

Click here to view full policy for St. Charles County.

Click here to view full policy for St. Louis County.


Non-Discrimination Policy

The policy of The Salvation Army is to provide equal opportunity and equal consideration to all peoples without regard to race, religion, ancestry, national origin, sexual orientation, color, creed, sex, age or physical disability.

Equal Employment Opportunity Policy Statement

The Salvation Army certifies and agrees that all persons employed by or seeking employment with The Salvation Army, its affiliates, subsidiaries, or holding companies are and will be treated equally without regard to or because of race, religion, ancestry, national origin, sexual orientation, or sex and in compliance with all federal, state and local anti-discrimination laws.

Delivery of Services Policy Statement

The Salvation Army certifies and agrees that The Salvation Army; its affiliates, subsidiaries, or holding companies, shall not discriminate or treat unequally or unfairly in the delivery of services any person because of race, religion, ancestry, national origin, sexual orientation, or sex; and will comply with all federal, state and local anti-discrimination laws.

Volunteer Policy Statement

The Salvation Army certifies and agrees that The Salvation Army; its affiliates, subsidiaries, or holding companies, shall not discriminate in soliciting volunteers or treat unequally any volunteer because of race, religion, ancestry, national origin, sexual orientation, or sex; and will comply with all federal, state and local anti-discrimination laws.

Privacy Policy

It is The Salvation Army’s policy to respect and protect the privacy of our visitors. This policy statement tells you how we collect information from you and how that information is used and kept. Using the Internet should be a safe and enjoyable experience, and we take every precaution to make it so.

Users can visit our web site without revealing any personal information. If one chooses to provide personal information while on our web site for the purposes of correspondence, processing a request, or registering for an event, then it is our intent to let you know how we will use such information.

If users tell us that they do not wish to have this information used as a basis for further contact, we will respect those wishes. If users wish to review or correct the personal information we have collected, they should contact us to provide updated information. Occasionally, we look at the domains from which people visit us. We utilize this data to help us make improvements to our web site. This data is then properly discarded. The Salvation Army recognizes the importance of protecting any information we may collect from visitors to our web site. Our policy is to use this collected information for internal purposes only, and we maintain fitting security measures to keep this information private and secure. To prevent unauthorized access, maintain data accuracy, and to ensure the appropriate use of this information, we have put in place integrated physical, electronic, and managerial procedures to safeguard and secure the information we collect. This information will not be disclosed to third parties for commercial purposes as The Salvation Army is committed to protecting our visitors’ privacy.

Use of Cookies

Certain sections of The Salvation Army web sites may use “cookies” to store user information. A cookie is a small string of text that a web site can send to your browser that is intended to enhance your visit. A cookie cannot retrieve data from your hard drive, pass on computer viruses, or capture your email address. In general, cookies can securely store a user’s ID and password specific to that web site, personalize home pages, identify which parts of a web site have been visited, or keep track of selections in a form or shopping cart.
 Cookies help us understand which parts of our web sites are the most popular, where our visitors are going, and how long they spend there. We use cookies to study traffic patterns on our web site so we can make suitable improvements to our web site and provide you with a better user experience. Our cookies will not provide The Salvation Army with any information not related to our web site. Your browser, however, does automatically tell us the type of computer and operating system you are using.

Restrictions on Use of Materials

This web site is operated by The Salvation Army, Midland Division. No material from this web site or any web site owned, operated, licensed, or controlled by The Salvation Army may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. All trademarks, service marks, and trade names are proprietary to The Salvation Army.
All materials contained on this web site are Copyright ©2011 The Salvation Army or are licensed or otherwise published by The Salvation Army with the permission of the owner of the material. All rights in such materials published with permission of the material’s owner are reserved to the respective owners.